Privacy policy

Boubyan Capital Investment Company K.S.C.C. ("Boubyan Capital") is an investment company established in the State of Kuwait in 2010. Boubyan Invest is a Robo advisory investment service provided by Boubyan Capital. The service provides prospective clients tailored digital investment solutions (“Boubyan Invest”).

This privacy policy explains how we collect personal information and how we maintain, use and disclose that information. It also provides some detail about your privacy rights along with our general rights and obligations and our policy in relation to the personal information we keep on record.

When you apply for a new product information, the application form includes notices about privacy and requests for consent. Those privacy notices (called privacy statements) specify in more detail how any information about you may be used and disclosed in relation to the particular product or service.

When you apply for or use one of Boubyan Capital products enlisted in Boubyan Invest , you consent to us collecting, maintaining, using and disclosing personal information provided by you or by another person in accordance with the privacy statement in the application form and this policy.

This privacy policy does not apply to the parties that may be linked or associated with Boubyan Capital’s website. The website owners are responsible for the privacy of the information they collect and should be contacted directly for details of their privacy policies.

The types of information we keep on record will depend on the type of product requested by you.

Generally, we keep a record of one or more of the following types of information about you:

Information that identifies you, such as your name and address and other information provided by you and people nominated by you.

All information sought is required for our company’s business purposes, which are detailed generally in this privacy policy and more specifically in our application forms or on the web pages which allow you to contact us.

We do not actively seek to collect sensitive information, unless it is necessary for our company’s business purposes. If we do have to collect sensitive information, we will do so in accordance with the company’s Privacy Principles.

Sometimes we act as an agent for others when collecting information about you. We will inform you when we do this.

During the course of our relationship with you, we may gather information about you relating to all products that we as Boubyan Capital or our preferred suppliers provide to you. This information is used to help us form views about how we can improve our relationship with you.

When you choose to create an account with Boubyan Invest, we will also collect certain personal information, including your full legal name, email address, permanent address, date of birth and information about financial status. We are required by law to collect this information to provide you with financial services. If you do not wish to provide this information, you will not be able to sign up for Boubyan Invest.

You need not give us any of the personal information about you or any other person which may be requested in our communications with you. However, without that information, we may not be able to process an application, fulfill your request or provide you with an appropriate level of service.

Apart from through the account opening process and from visitors to the site, we may collect various other types of personal information if you or a friend engages with Boubyan Invest. We may also collect personal information if you enter it into our live chat program or contact us or otherwise give it to us (e.g., in an email, phone call, or live chat with a member of our customer support team). Further, we may collect information regarding your browsing activity when you visit Boubyan Invest's websites and actions you take within your Boubyan Invest account while logged in to your Boubyan Invest account.

We collect various types of anonymous information about visitors to Boubyan Invest, such as device-related information (including browser type and IP address) and server log information (including the date and time of day of your visit, average time spent on the Boubyan Invest site, browsing activity, and any site that referred you to Boubyan Invest). We also collect information that you input into our website, e.g., by beginning the account application process. We use this information to better understand our visitors and our business, facilitate site navigation, provide the services or information you request, and enhance the Boubyan Invest service.

We collect and hold information about you when you:

• Complete an online application or the branch filling form.
• Provide us with your contact address, email address.
• Access and use our services through our website.

We additionally collect some statistical information about visitors, from our website (for example, the number of visitors, pages viewed, types of transactions conducted, time online and documents downloaded). Some of this statistical information is collected by using cookies, but none of the statistical information we collect allows us to identify a visitor. We use this information to evaluate our website performance and continually improve our services.

Other than statistical information, we do not collect any information about you through our website unless you provide the information to us.

Apart from through the account opening process and from visitors to the site, we may collect various other types of personal information if you or a friend engages with Boubyan Invest. We may also collect personal information if you enter it into our live chat program or contact us or otherwise give it to us (e.g., in an email, phone call, or live chat with a member of our customer support team). Further, we may collect information regarding your browsing activity when you visit Boubyan Invest's websites and actions you take within your Boubyan Invest account while logged in to your Boubyan Invest account.

We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure.

We provide the maximum level of security when you use our online products and services.

We have physical, electronic and procedural safeguards to protect your information which is held by us. For example, your personal information is stored in secured office premises, in electronic databases requiring logins and passwords for access and/or at one of our secured warehouses. Access to information stored electronically is restricted to staff whose job purpose requires access. We require all staff to maintain the confidentiality of customer information.

We use secure methods to destroy or de-identify any personal information as soon as the law permits, provided the information is no longer needed by us for any purpose. Ordinarily, for information about a particular account, we destroy the information ten years from the date you close the account.

A "cookie" is a small line of text that is stored within your browser when you visit a cookie-enabled website. As you browse the Web, cookie-enabled sites will send cookies to your browser, along with pages. Your browser probably has options that will let you control whether the browser accepts cookies, rejects cookies, or notifies you each time a cookie is sent to you.

If your browser is set to reject cookies, cookie-enabled websites will not recognize you when you return. This provides you with anonymity, but it also makes it very difficult to offer you customized services. It is also less secure than using cookies, because all of your specific data must be sent to the website each time you view a page. Accepting cookies means your private data can stay at the Web server, and the only information transmitted over the Internet is your ID cookie.

If your browser is set to accept cookies, any cookies that are sent to your browser are stored in your computer for a period of time. There are a few different types of cookies. A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all of your browser's windows, or when you shut down your computer, the session cookie disappears forever. A "permanent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now.

Permanent cookies stay on your computer until:

• They expire.
• Are overwritten with newer cookies.
• Manually deleted.

Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt. When you request another page from the server, your browser sends the cookie back to the server. These files typically contain information about your visit to the web page, as well as any information you've volunteered, such as your name and interests.

Cookies are most commonly used to track web site activity. When you visit some sites, the server gives you a cookie that acts as your identification card. Upon each return visit to that site, your browser passes that cookie back to the server. In this way, a web server can gather information about which web pages are used the most, and which pages are gathering the most repeat hits.

Servers also use cookies to provide personalized web pages. When you select preferences at a site that uses this option, the server places the information in a cookie. When you return, the server uses the information in the cookie to create a customized page for you.

Only the web site that creates a cookie can read it. Additionally, web servers can use only information that you provide or choices that you make while visiting the web site as content in cookies.

Webmasters have always been able to track access to their sites, but cookies make it easier to do so. In some cases, cookies come not from the site you're visiting, but from advertising companies that manage the banner ads for a set of sites.

Accepting a cookie does not give a server access to your computer or any of your personal information (except for any information that you may have purposely given, as with online services). Servers can read only cookies that they have set, so other servers do not have access to your information.

We may amend this policy from time to time. Not all changes to our privacy policy will require your consent, for example where office security procedures are changed. We will notify you of any change to our information handling policy that requires your consent before being implemented.

A revised privacy statement will only apply to data collected subsequent to its effective date on this version of the web site. Any revisions will be posted at least 7 days prior to its effective date. New versions of this web site may have a new privacy statement effective with its launch.

Boubyan Invest might advertise Boubyan Capital’s services on websites not affiliated with Boubyan Invest, and Boubyan Capital may contract with third-party advertising companies to display these ads. These third-party advertising companies, along with data exchanges and similar providers, may use cookies and similar technologies to collect technical and web navigational information, such as device type, browser type, IP address, and pages visited. We do not provide any information to these advertising companies that could personally identify our users or clients, and they do not collect such information for us.

Boubyan Invest and third-party advertising companies may use the data collected to provide you with ads relevant to you and personalized content while you are on Boubyan Invest or other sites. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. Please note that even if you choose to remove your information by opting out, you will still see advertisements while you are browsing online.

Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive.

Because mobile devices may vary in how they operate and may not use cookies, the choice management options listed above may not work for all mobile devices and mobile apps.

Boubyan Invest uses third-party analytics tools, including "Google Analytics" (such tools collectively referred to as "Analytics Services") to collect information about the usage of this site. The Analytics Services collect information about how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site, among other information. We use the information we get from these Analytics Services to improve this site.

These Analytics Services collect the IP address assigned to you on the date you visit this site, along with other anonymized information (e.g., browser type and type of device used to visit the site), but not your name or other personally identifiable information. The Analytics Services’ ability to use and share information about your visits to this site is restricted by their terms of use and privacy policies. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

This service is provided by Boubyan Capital. By using this site or downloading materials from this site, you agree to abide by the terms and conditions, set forth in this agreement. If you do not agree to abide by these terms and conditions, do not use this site or download materials from this site.

Boubyan Capital authorizes you to view and download the materials at this site only for your personal, non-commercial use.

This authorization is not a transfer of title in the materials and copies of the materials and is subject to the following restrictions:

• You must retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials.
• You may not modify the materials in any way or reproduce or publicly display, perform, distribute, or otherwise use them for any public or commercial use.
• You must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use.
• You agree to comply with all copyright laws worldwide in your use of this site and to prevent any unauthorized copying of the materials. Except as expressly provided herein, Boubyan Capital does not grant any express or implied right to you under any patents, trademarks, or copyrights.

If you are a former customer, these policies also apply to you; we treat your information with the same care as we do information about current customers.

By using and continuing to use Boubyan Invest website, mobile app and/or services, or otherwise providing us with personal information (such as an email address) you agree to the terms and conditions of this privacy policy and any updates thereto. This policy may change from time to time. This is our entire and exclusive privacy policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting privacy policy provision.

Our service is not directed towards anyone under the age of 21. If a parent or guardian becomes aware that his or her child under the age of 21 has created an account with Boubyan Invest without setting up a Guardian account, please contact us at support@boubyaninvest.com. Our service is not directed towards anyone under the age of 21. If a parent or guardian becomes aware that his or her child under the age of 21 has created an account with Boubyan Invest without setting up a Guardian account, please contact us at